Frequently Asked Questions
β Frequently Asked Questions
Got questions? We've got answers! Here's everything you need to know about our pawfect treats πΎ
ποΈ When should I order my treats?
When you choose your personalised treats, youβll be asked for the date you need them. We aim to dispatch them 2 days before that date. Please allow 3 working days for baking, icing, and shipping. Need a last-minute order? Get in touch and weβll try to help!
π Whatβs in your treats?
All of our ingredients are listed on our Ingredients & Storage page. Everything is dog-safe and preservative-free.
β³ How long do your treats last?
Theyβre best enjoyed within 5β7 days. Refrigerate or freeze for up to 3 months.
π Do you ship internationally?
We currently only ship within the UK (excluding Northern Ireland) to keep our fresh treats at their best.
π¦ How do you ship my treats?
Via Royal Mail or Evri 1st Class. Express shipping is available (1 day from dispatch), but we still need 3 days to make them.
β Can I return my order?
Our treats are personalised and made to order, so returns arenβt accepted. But if thereβs an issue, contact us β weβre here to help!
π¨ Do you take custom orders?
Absolutely! For birthdays, Gotcha Days, or anything special, view our Custom Design Page or contact us to create your pawfect order.
πͺ Do you offer wholesale?
Yes! We offer wholesale pricing for dog boutiques and retailers. Email us to chat.
πΎ Why choose our treats?
Weβre a small UK business making handmade biscuits and pupcakes β all tested and approved by Percy himself π
Shop Our Treats
Shop Our Treats
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